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Returns, Refund & Exchange Policy

Introduction
At Label Snehi Agarwal, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help. This Refund, Return, and Exchange Policy outlines the terms and conditions for returning or exchanging items purchased from our website, Labelsnehiagarwal.com.

Refund Policy
1. Eligibility for Refund
To be eligible for a refund, the following conditions must be met:

  • The item must be unused, unworn, and in the same condition that you received it.

  • The item must be in its original packaging with all tags attached.

  • The return request must be made within 10 days of the delivery date.
     

2. Non-Refundable Items
Certain items are non-refundable, including:

  • Gift cards

  • Sale or clearance items

  • Customized or personalized items

  • Intimate apparel (e.g., underwear, swimwear)
     

3. Refund Process
To initiate a refund, please follow these steps:

  1. Contact our customer service team at Labelsnehiagarwal@gmail.com with your order number and reason for return.

  2. Once your return is approved, you will receive a return authorization number and instructions on how to return the item.

  3. Ship the item back to us using a trackable shipping method. You are responsible for the cost of return shipping.

  4. Once we receive and inspect the item, we will process your refund. Refunds will be issued to the original payment method within 10 business days.
     

Return Policy
1. Return Period
You have 10 days from the delivery date to return an item for a refund or exchange. After 10 days, we cannot accept returns or exchanges.

2. Condition of Returned Items
Items must be returned in their original condition, unused, unworn, and with all tags attached. Items that are damaged, altered, or show signs of wear will not be accepted.

3. Return Instructions
To return an item, please follow these steps:

  1. Contact our customer service team at Labelsnehiagarwal@gmail.com with your order number and reason for return.

  2. Once your return is approved, you will receive a return authorization number and instructions on how to return the item.

  3. Ship the item back to us using a trackable shipping method. You are responsible for the cost of return shipping.

  4. Once we receive and inspect the item, we will process your return and issue a refund or exchange as requested.
     

Exchange Policy
1. Eligibility for Exchange
To be eligible for an exchange, the following conditions must be met:

  • The item must be unused, unworn, and in the same condition that you received it.

  • The item must be in its original packaging with all tags attached.

  • The exchange request must be made within 10 days of the delivery date.
     

2. Exchange Process
To initiate an exchange, please follow these steps:

  1. Contact our customer service team at Labelsnehiagarwal@gmail.com with your order number and reason for exchange.

  2. Once your exchange is approved, you will receive an exchange authorization number and instructions on how to return the item.

  3. Ship the item back to us using a trackable shipping method. You are responsible for the cost of return shipping.

  4. Once we receive and inspect the item, we will process your exchange and send you the replacement item. We will cover the cost of shipping the replacement item to you.
     

Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at Labelsnehiagarwal@gmail.com. Provide your order number and a description of the issue, along with photos if possible. We will work with you to resolve the issue promptly, either by sending a replacement item or issuing a refund.

Changes to This Policy
We reserve the right to update or modify this Refund, Return, and Exchange Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website and services constitutes your acceptance of the revised policy.

Contact Us
If you have any questions or concerns about this Refund, Return, and Exchange Policy, please contact us at:

Label Snehi Agarwal
Labelsnehiagarwal@gmail.com
+91 9068 7900 10
106, Civil Lines, Bareilly, UP 


By making a purchase from Label Snehi Agarwal, you agree to the terms of this Refund, Return, and Exchange Policy. Thank you for shopping with us!

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